Access Aurora is service request system in Aurora, Colorado (CO) that allows citizens to submit issues such as potholes, noise complaints, dangerous conditions, and others directly to the city. Requests will be routed to the appropriate departments where they will responded to quickly and efficiently. Citizens will be able to track the progress of requests on the city’s website and through the mobile application. In addition, the mobile application supports city’s community conversation on Facebook, Twitter, and Engage Aurora.