BMC Mobility for Incident Management
Detailed App Info:
Application Description
The new BMC Mobility for Incident Management app provides a glimpse into the benefits of user-centric ITSM. Mobile technicians, for example, are 30 percent more productive when they don't need to return to their desks to manage trouble tickets. Managers make smarter decisions with real-time data at their fingertips. And customers’ satisfaction with IT jump when issues are resolved faster.
This app is for use by BMC customers interested in getting a better understanding of BMC Mobility for Incident Management. It is designed to be used with the BMC hosted mobility server, and should specifically not be used with a customer’s own hosted mobility server.
BMC Mobility for Incident Management allows and end user to:
·View a list of Incident tickets assigned to them or one of their support groups
·View, Edit and add worklogs to Incidents
·Reassign Incidents
·Change Incident Status
·Change Incident Priority
To test drive the app:
1. Download BMC Mobility for Incident Management
2. Enter try.onbmc.com as the host name
3. Enter 2042 as the port
4. Login with: Allen/password
This app is for use by BMC customers interested in getting a better understanding of BMC Mobility for Incident Management. It is designed to be used with the BMC hosted mobility server, and should specifically not be used with a customer’s own hosted mobility server.
BMC Mobility for Incident Management allows and end user to:
·View a list of Incident tickets assigned to them or one of their support groups
·View, Edit and add worklogs to Incidents
·Reassign Incidents
·Change Incident Status
·Change Incident Priority
To test drive the app:
1. Download BMC Mobility for Incident Management
2. Enter try.onbmc.com as the host name
3. Enter 2042 as the port
4. Login with: Allen/password
Requirements
Your mobile device must have at least 38.93 MB of space to download and install BMC Mobility for Incident Management app. BMC Mobility for Incident Management was updated to a new version. Purchase this version for $0.00
If you have any problems with installation or in-app purchase, found bugs, questions, comments about this application, you can visit the official website of BMC Software, Inc at http://www.bmc.com/products/product-listing/mobility-for-itsm.html.
Copyright © 2013 BMC Software Inc.
