Contact Center Pocket Reference
Detailed App Info:
Application Description
The Exony Contact Center Pocket Reference is a handy suite of reference and utility resources from the contact center specialists at Exony.
Contact Center Pocket Reference has been designed to help better contact center decision making with detailed contact center glossary and KPI reference modules all via an intuitive graphical interface. The Contact Center Pocket Reference comes with Shift Calculators for both Service Level percentages and average delays as well as a unique Virtualization Saver tool to show the cost/capacity impacts of virtualizing multiple contact center queues.
Contact Center Pocket Reference has been designed to help better contact center decision making with detailed contact center glossary and KPI reference modules all via an intuitive graphical interface. The Contact Center Pocket Reference comes with Shift Calculators for both Service Level percentages and average delays as well as a unique Virtualization Saver tool to show the cost/capacity impacts of virtualizing multiple contact center queues.
Requirements
Your mobile device must have at least 4.53 MB of space to download and install Contact Center Pocket Reference app. Contact Center Pocket Reference was updated to a new version. Purchase this version for $0.00
If you have any problems with installation or in-app purchase, found bugs, questions, comments about this application, you can visit the official website of Exony Exony Limited at http://www.exony.com/content/pocketref/.
Copyright © 2011 Exony Ltd.
