Conversion Support is a free live chat for your website, it allows you to live chat with website visitors from your iOS devices. With built in chat transcripts, automatic notifications, canned responses and personal branding, Conversion Support is surely the best app for capturing leads and providing support to customers in real time.

Why Conversion Support?

With Conversion Support, you can initiate live chat sessions with website visitors from just about anywhere. For example, you can provide support to customers from your iPad or chat with customers from your iPhone, or take chats on your computer from Conversion Support’s web application.

Here are some salient features of Conversion Support’s iOS application

Automatic notifications: Similar to the web app, the iOS application has built in automatic notifications which will alert you of incoming chats and new visitors in real time. Notifications helps you of new prospects, so you never have to worry about missed opportunities.

View saved chat transcripts: You get to see all the saved chat transcripts from Conversion Support’s iOS application, so this is extremely useful when you want to refer to an old chat conversation.

Simultaneous chats: Using Conversion Support’s iOS app, your support agents can take multiple chats parallely. The iOS application supports simultaneous chat sessions, so you can provide live help to multiple leads and juggle between live conversations in one tap.

Canned responses makes life easy: With Conversion Support’s canned responses feature, you can quickly send pre made messages to website visitors and save your valuable time. Canned responses reduces the turnaround time of a chat conversation, so you can make sure the visitor is not waiting too long for a hand typed response. Canned responses allows you to seamlessly attend multiple chats and have an arsenal of answers ready, before the questions are even asked.