ME by Call Design brings the scheduling power of Aspect Workforce Management to your iOS device. Connecting the ME app to your WFM system allows your agents to instantly:

Schedule ME
* View your schedule any time anywhere with the Schedule View Function

Request ME
* Want time off? Use the Leave Request function to ask for Annual Leave with feedback via Notifications. View the status of a request using the Request Viewer Function

Trade ME
* Want to work a different shift? Use the Schedule Trade function to trade your schedule with a colleague, with feedback via notifications

Notify ME
* Aspect Notification Server integration keeps you up to date with any changes to your schedule
* Track your own performance with the Agent Productivity Function

Integrated with Aspect Workforce Management
* All schedule change, leave and trade requests pass through normal Aspect WFM business rules
* Calendar colours are fully customisable from the Aspect WFM system
* All calendar item names are fully customisable to meet your business needs

Train ME
* Offline training mode allows the app to function without a connection to Aspect Workforce Management
* Simply leave the username and password fields blank to try training mode today

This app requires an Aspect Workforce Management system and Call Design middleware. Contact Call Design for details.