Novell Service Desk
Detailed App Info:
Application Description
Novell Service Desk is a complete service management solution that allows you to easily monitor and solve services issues so that there is minimal disruption to your organization, enabling users to focus on the core business. It provides an online support system to meet the service requirements of all your customers, administrators, supervisors, and technicians.
The Novell Service Desk mobile app enables technicians and supervisors to manage and support your customer requests using your favorite mobile device.
- Easily review your tasks and your team’s tasks and take action
- Drill down into any request and review the complete history
- Add notes to requests and change status
- View Service Metrics dashboard
To use this app, your organization must have a Novell Service Desk (version 7.0.2 and above) system deployed. Please visit https://www.novell.com/products/service-desk
The Novell Service Desk mobile app enables technicians and supervisors to manage and support your customer requests using your favorite mobile device.
- Easily review your tasks and your team’s tasks and take action
- Drill down into any request and review the complete history
- Add notes to requests and change status
- View Service Metrics dashboard
To use this app, your organization must have a Novell Service Desk (version 7.0.2 and above) system deployed. Please visit https://www.novell.com/products/service-desk
Requirements
Your mobile device must have at least 1.15 MB of space to download and install Novell Service Desk app. Novell Service Desk is available on iTunes for $0.00
If you have any problems with installation or in-app purchase, found bugs, questions, comments about this application, you can visit the official website of Novell, Inc. at http://www.novell.com/products/service-desk/.
Copyright © 2013 Novell, Inc. All Rights Reserved
